Last updated: 11 September 2026
Remember Us respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect personal data when you visit rememberus.ie, contact us, submit a form, apply for membership, volunteer with us, make an enquiry or otherwise interact with Remember Us.
1. Who We Are
Remember Us is a community-based charity located in Balbriggan, Co. Dublin.
Website: https://www.rememberus.ie
Email: hello@rememberus.ie
Address: Unit 5 Balbriggan Retail Park, Balbriggan, Co. Dublin, K32 K002
For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, Remember Us is the data controller in respect of personal information we collect and process.
2. Information We May Collect
Depending on how you interact with us, we may collect information such as:
- Your name
- Email address
- Telephone number
- Postal address
- Information submitted through our contact forms
- Membership application information
- Volunteer application or enquiry information
- Information relating to fundraising activities or events
- Communications you send to us
- Information necessary to respond to enquiries or provide our services
- Technical information relating to your use of our website
Where a form asks for additional information, we will only request information that is reasonably necessary for the relevant purpose.
In some circumstances, individuals may voluntarily provide information that is considered sensitive or “special category” personal data under GDPR. Where this occurs, Remember Us will only process such information where there is an appropriate lawful basis and where it is necessary for the relevant activity or service.
3. How We Use Your Information
We may use personal information to:
- Respond to enquiries and messages
- Process membership enquiries or applications
- Communicate with members and their families
- Manage volunteer enquiries and participation
- Organise activities, events and fundraising
- Administer donations
- Provide information about Remember Us and our activities
- Maintain appropriate organisational and administrative records
- Operate, maintain and improve our website
- Protect the security and integrity of our website
- Comply with legal, regulatory and charitable governance obligations
We will not use your personal information for purposes that are incompatible with those for which it was collected unless permitted or required by law.
4. Our Lawful Bases for Processing
Under GDPR, we must have a lawful basis for processing personal data.
Depending on the circumstances, we may rely on:
Consent – where you have clearly agreed to us using your personal information for a particular purpose.
Contract or steps before entering into a contract – where processing is necessary to provide something you have requested or to administer an arrangement with you.
Legal obligation – where we are required to process information to comply with Irish or EU law.
Legitimate interests – where processing is reasonably necessary for the legitimate operation, administration, security or development of Remember Us, provided those interests do not override your rights and freedoms.
Where we rely on consent, you may withdraw your consent at any time by contacting us.
5. Membership and Other Forms
Our website may contain forms allowing users to contact Remember Us, enquire about membership, volunteer or provide information relating to our activities.
Information submitted through these forms will be used only for the purpose for which it was supplied and for reasonably related administrative purposes.
Please avoid submitting unnecessary sensitive personal information through general website contact forms.
Where specific information is required for membership or participation in Remember Us activities, additional information about how that information is handled may be provided at the point of collection where appropriate.
6. Donations and Payments
Remember Us may provide links or buttons allowing users to make donations through third-party payment providers such as PayPal.
Where you choose to make a payment or donation through a third-party provider, your payment information is processed by that provider in accordance with its own privacy policy and terms.
Remember Us does not normally receive or store your complete payment card details through the website.
We may receive information necessary to identify and record a donation, such as your name, contact information, donation amount and transaction information.
7. Website Analytics
We use Plausible Analytics to help us understand how visitors use our website.
Plausible is a privacy-focused analytics platform designed to provide aggregated website statistics without the use of traditional analytics cookies or persistent cross-site identifiers.
The information helps us understand matters such as:
- Which pages are visited most often
- General website traffic
- How visitors arrive at the website
- General device and browser information
We use this information to understand and improve the performance and usefulness of our website rather than to build individual advertising profiles.
8. Google Search Console
We use Google Search Console to help monitor how our website performs within Google Search.
Search Console provides website owners with information about matters such as search performance, indexing and technical issues.
We do not use Google Analytics or Google Ads tracking on our website.
9. Cookies
Our use of cookies and similar technologies is explained separately in our Cookie Policy.
We aim to use only technologies necessary for the operation, security and appropriate measurement of the website.
10. Sharing Your Personal Information
We do not sell personal data.
We may share personal information with trusted service providers where reasonably necessary to operate Remember Us or the website, such as:
- Website hosting and technical service providers
- Email and communications providers
- Form or website software providers
- Payment or donation providers
- Professional advisers
- IT and security providers
- Regulatory, governmental or law-enforcement authorities where legally required
Where third parties process personal information on our behalf, we expect them to handle it appropriately and in accordance with applicable data protection law.
11. International Data Transfers
Some technology providers used by Remember Us may process data outside Ireland or the European Economic Area.
Where personal data is transferred internationally, we will seek to ensure that appropriate safeguards required under applicable data protection legislation are in place.
12. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to satisfy legal, accounting, safeguarding, governance or reporting requirements.
Different types of information may therefore be retained for different periods.
When information is no longer required, we will take reasonable steps to securely delete, destroy or anonymise it.
13. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing
- Request the transfer of your information where applicable
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Data Protection Commission
These rights are subject to certain legal limitations and exemptions.
To exercise a data protection right, contact us at hello@rememberus.ie.
We may need to verify your identity before completing a request.
14. Complaints
If you have concerns about how Remember Us handles your personal information, we encourage you to contact us first so that we can try to resolve the matter.
You also have the right to make a complaint to the Irish Data Protection Commission.
Data Protection Commission
6 Pembroke Row
Dublin 2
D02 X963
Ireland
Further information is available at dataprotection.ie.
15. Security
We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.
However, no website or method of electronic communication can be guaranteed to be completely secure.
16. Links to Other Websites
Our website may contain links to websites operated by other organisations.
Remember Us is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy information provided by any external website you visit.
17. Children’s Personal Information
Remember Us provides services and activities that may involve children and young people.
We recognise that children’s personal information requires particular care and protection.
Where personal information relating to a child is required for membership, participation or another Remember Us activity, we will seek to collect and process that information appropriately and, where required, through a parent, guardian or other authorised person.
General website visitors should not submit personal or sensitive information relating to a child unless it is necessary and appropriate to do so.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our activities, website, technology or legal requirements.
The latest version will always be published on this page with the date of the most recent update.
19. Contact Us
If you have any questions about this Privacy Policy or how Remember Us handles personal information, please contact:
Remember Us
Unit 5 Balbriggan Retail Park
Balbriggan
Co. Dublin
K32 K002
Email: hello@rememberus.ie
Website: https://www.rememberus.ie